Privacy
We respect your privacy
Oasis Mind Body® is committed to protecting your privacy and handles your personal information according to the Information Privacy Act 2009 (IP Act).
'Personal information' is information that identifies you (or reasonably allows you to be identified). Examples include your name, address, phone number, email, age, gender, employer, job title and other details about you.
Why we ask for your personal information
We may ask for personal information to:
meet your needs (e.g. answer a question, provide a service)
meet our needs (e.g. demographic analysis)
comply with the law.
Online services
The Oasis Mind Body® offers many online services from various departments and agencies. Any service that collects personal information will have a privacy notice for you to review.
When using these services, we may collect personal information to:
provide the services you requested
follow any specific terms and conditions or privacy notices
conduct activities allowed by the IP Act and other laws.
If we manage a service for another department, we might share your information with that agency to complete your request.
By proceeding with the service, you agree to share your personal information. We may not complete the transaction if you don’t agree.
Some parts of this site transmit information securely. However, this isn't always possible. We will inform you if personal information is not sent securely.
Online chat
When you use online chat, we keep a copy of the conversation for service improvement, training, and records. Your details may be shared with relevant Oasis Mind Body® agencies to assist with your request.
You are responsible for your device's privacy and security. To delete a chat, click the bin icon when the chat is open.
Cookies
This website uses cookies to enhance your browsing experience and provide personalised services. Cookies are small text files stored on your device during your visit. They help us gather anonymous data about your preferences, device info, and traffic patterns, such as pages viewed and time spent on the site.
Cookies may also track business processes during transactions and for website analytics. These tools collect anonymous data like your IP address and demographic information to improve site performance.
We do not use cookies to identify individual users or track activity outside our site unless required by law enforcement.
You can manage or disable cookies in your browser settings. However, some site features may not work properly if cookies are disabled.
Website analytics
This website uses analytics tools to collect anonymous visitor behaviour and trends. When you browse, your browser automatically provides data like the page address, your IP address, demographics, and mouse movements. This helps us understand how visitors interact with the site and improve its functionality.
We do not use analytics data to identify users. All collected information is anonymised and used only to monitor and enhance website performance and user experience.
Read our analytics provider’s privacy policy.
Third-party login providers
The Oasis Mind Body® website may use third-party login providers, such as Google, Facebook, or Microsoft, for certain online services. If you use these providers, their terms, conditions, and privacy policies apply.
Emails, mobile numbers and SMS device numbers
When you email or text us, your personal information is handled under the IP Act and, where relevant, the Public Records Act 2023. Your information is treated with care and stored securely.
Further information
For more information about your privacy, including how you can access and amend personal information that we hold about you, or complain about our management of your personal information, please refer to our Privacy Policy.
For information about your privacy in relation to services offered by other departments or agencies through the Oasis Mind Body® website, please contact the relevant department or agency.
Last updated: 1 March 2026
Last reviewed: 1 March 2026